Accessibility

MERCI BEAUTÉ is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, and we continuously work to improve the digital experience for everyone who visits our site.

Our site is built with semantic HTML, clear heading hierarchy, and logical content structure to support assistive technologies such as screen readers. We use descriptive link text, ARIA labels where appropriate, and ensure that all interactive elements are keyboard-navigable. Skip-to-content links and consistent navigation patterns are implemented across every page.

We maintain sufficient color contrast ratios throughout our interface and never rely on color alone to convey information. Text is resizable without loss of content or functionality. All product images include meaningful alternative text descriptions, and decorative images are properly marked so they don't interfere with screen reader experiences.

All form fields include visible labels and clear error messaging to guide you through the input process. Our checkout flow is designed to be fully navigable via keyboard and compatible with screen readers. Required fields are clearly indicated, and validation feedback is provided in real time without relying solely on visual cues.

We aim to provide text alternatives for all non-text content. Product videos and tutorial content include captions where available. We are actively working to expand captioning and audio descriptions across all media on our site. Animations and motion can be reduced by enabling your operating system's reduced motion preference.

Accessibility is not a one-time task — it's an ongoing practice. We regularly audit our site, test with assistive technologies, and incorporate user feedback to identify and address barriers. Our development team follows accessibility best practices as part of our standard workflow, and we train our content creators to produce accessible materials.

If you encounter any accessibility barriers or have suggestions for improvement, we want to hear from you. Please contact us at accessibility@mercibeauté.com or reach out through our Contact page. We take all feedback seriously and will work to resolve any issues promptly. If you need assistance accessing any content or completing a purchase, our team is here to help.