Assistance
Shipping & Returns
Transparent policies. Effortless experience.
Complimentary shipping
US & Canada orders $75+
Return window
30 days from delivery
Refund timing
5–10 business days
Delivery
Shipping timelines & coverage
Orders ship from Rancho Cucamonga, CA. Rates and delivery estimates are calculated at checkout based on your address and selected service.
Track your packageShipping
We offer complimentary standard shipping on US and Canada orders over $75. Orders ship from Rancho Cucamonga, CA within 2–3 business days and typically arrive within 5–7 days (US) or according to carrier estimates (Canada). Expedited options are available at checkout.
US & Canada
We currently ship to the United States and Canada only. Canadian orders may be subject to duties, taxes, or brokerage fees at delivery. Delivery times vary by destination and carrier service selected at checkout.
How returns work
- 1.
Email us through Contact with your order number and items to return.
- 2.
We’ll confirm eligibility and share return instructions.
- 3.
Ship unused, unopened products in their original packaging.
- 4.
Refunds are issued to your original payment method after we receive and inspect the return.
See our Terms for gift card, final-sale, and return-shipping details.
Returns & exchanges
Hassle-free when plans change
Returns
We offer a 30-day return window for unused, unopened products in original packaging. Contact our team to initiate a return. Refunds process within 5–10 business days.
Exchanges
Need a different style or shade? We're happy to exchange. Reach out to us within 30 days of delivery with your original order details.
Questions about your order?
Whether you need help with delivery, a return, or an exchange, our team is here. Reach out with your order number and we’ll guide you through the next steps.
Contact our team